This article describes how to suspend and unsuspend WebHost Manager accounts. As a reseller, you can suspend an account for any reason you want. However, accounts are often suspended for one or more of the following reasons:
When you suspend an account, its web site is no longer visible on the Internet. Instead, visitors to the web site see the suspended account page.
Customers who have suspended accounts cannot access their account using FTP, SSH, or cPanel.
To suspend an account, follow these steps:
When a customer resolves the issue or issues that led to account suspension, you can unsuspend the account. To do this, follow these steps:
You can customize the page that visitors see when they go to a suspended account's web site. To do this, follow these steps: